Privacy Policy.
Your trust matters as much as your ride. Here’s exactly what we collect, how we use it, and the choices you have.
1. Introduction
Habibi Tires & Wheels (“Habibi,” “we,” “us,” or “our”) operates a wheel, tire, suspension, and vehicle customization shop in Houston, Texas, along with the website you’re currently on. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, request a quote, book an appointment, apply for financing, or otherwise interact with our services.
By using our website or services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the site.
2. Information We Collect
We collect information in a few different ways:
- Information you provide. Name, email address, phone number, vehicle make and model, and any details you submit through our contact, booking, or financing forms.
- Financing details. If you apply for financing, we may collect additional information such as monthly income and the requested amount, which is shared with our financing partners to process your application.
- Automatic data. IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
- Communications. Records of calls, texts, emails, or live chat messages you send us, including through the contact number and email listed on our site.
3. How We Use Your Information
We use the information we collect to:
- Schedule and manage service appointments and vehicle work orders.
- Process and respond to financing applications through our lending partners.
- Respond to inquiries, quotes, and customer support requests.
- Send appointment confirmations, reminders, and service updates.
- Process membership payments, securely maintain card-on-file references through Clover, and prevent duplicate or fraudulent payment attempts.
- Improve our website, measure marketing performance, and personalize the content you see, including through tools such as the Meta Pixel.
- Comply with legal obligations and enforce our Terms of Service.
6. Financing Applications
Information submitted through our financing form — including income and requested loan amount — is transmitted to our third-party financing partners to evaluate your application. We are not responsible for how those partners handle your data once received; we encourage you to review their respective privacy policies before submitting an application.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining service history for your vehicle, complying with legal and tax obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.
8. Your Rights & Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details in the Contact Us section below.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last Updated” date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, reach out to us:
- Email: service@habibitireswheels.com
- Phone: (346) 249-1963
- Address: 9333 Alberene Dr, Houston, TX 77074
You can also reach us anytime through our Contact page.